Rainbow Cycles Coronavirus Store Policies
We are currently open Monday through Saturday 11am-5pm. These are subject to change. We will post on social media if they are changing.
We ask our customers coming into the store to wear a mask (we can provide one if needed) and use hand sanitizer available at the entrance. To maintain social distancing only 3 customers are allowed in the store at a time.
Please do not leave voicemails - it is extremely difficult to interpret them. RATHER - please send us your name and a brief description of what you want via Facebook or email us at firstname.lastname@example.org. Feel free to send us images to help facilitate diagnosis of mechanical issues or help solve problems. We will respond with a message or a call as soon as we are able.
A Different Way To Shop
It is now easier than ever to buy items through our website. If you have any questions while you are browsing please do not hesitate to give us a call during business hours and we can help answer any questions you have. More often than not, we can walk you through a sale over the phone and ensure you get the product you need to keep rolling.
Curbside Pickup Available - When you check out, simply select Pick Up In Store. When the item arrives, if you're not comfortable coming inside the store give us a call when you arrive, and we'll bring you items out to you.
Ground Shipping - Select items are available to ship. Free shipping over $100!
Please be patient - everything is taking longer to do, especially repairs. We need to clean everything before working on it. We have also experienced an extremely high demand for repair services and bike builds. Most repairs will not be able to be done on the spot. We will accommodate those repairs the best we can, but it’s not always possible considering the repair promises/transactions that were made before you get to the store. Pre-arranging transactions can help with this.
We now offer contactless payments such as Apple and Google Pay, etc.
These new measures are meant to keep you and the staff at our stores safe. We will be evaluating these new procedures as we implement them and updating them if needed. We appreciate your continued support during these difficult times.